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Herder, E. (2003). Utility-Based Evaluation of Adaptive Systems. In: Weibelzahl, S.
and Paramythis, A. (eds.). Proceedings of the Second Workshop on Empirical Evaluation
of Adaptive Systems, held at the 9th International Conference on User Modeling UM2003,
Pittsburgh.
The variety of user-adaptive hypermedia systems available calls for
methods of comparison. Layered evaluation techniques appear to be useful for
this purpose. In this paper we present a utility-based evaluation approach that is
based on these techniques. Issues that arise when putting utility-based
evaluation into practice are dealt with. We also explain the need for
interpretative user models and common sets of evaluation criteria for different
domains.
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